Achievements
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Intuitive, user-friendly training videos
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New videos produced in hours, not weeks
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Accelerated knowledge-sharing throughout the company
The Challenge
Through a combination of advanced technologies, domain expertise, and detailed analytics, this global provider of professional services helps hundreds of Global Fortune 500 companies modernize their business systems and ensure data flows seamlessly between IT investments.
Early on, company leaders saw the potential value of using video to support learning and development activities. Video-based training materials could enable instructors to train a global workforce at scale, accommodate different learning styles, more actively engage employees, and present complex ideas or processes more clearly than was usually possible with static documents and guides.
But there was a challenge: The company relied on external video production vendors to produce its training videos. And that meant high costs and long turnaround times.
Each time the company wanted to create a new video to add to its training curriculum, the typical process would require many weeks of work. The Learning & Development team would have to source a vendor, then spend weeks planning out the shoot and getting everything ready. Once the shoot was complete, the video would spend another week or two in editing and production before finally being burned to CDs or DVDs. The company was then in charge of distributing those physical files to employees, as well as ensuring they were returned so they could be shared again with others.
Seeking to reduce its reliance on slow, costly external video production vendors, as well as to help more efficiently spread knowledge and information throughout the organization, the company began to look for a more modern video solution.
The Solution
Early in the search for a solution, a partner recommended that the company’s Learning & Development team try Panopto. Right away, the team was impressed with the flexibility and user-friendliness of the Panopto video platform.
With Panopto, all that was needed to create a new video was a laptop and a webcam — or a smartphone with a camera built in. Panopto also took care of all the technical production steps that vendors had previously had to handle. Every video uploaded was automatically processed to ensure optimal playback on any employee’s laptop or mobile device.
“We’ve found Panopto to be intuitive and very easy to use, no matter who is using it,” says the company’s Video eLearning Lead. “With only a little coaching to get them familiar with the software, employees are able to start recording training videos with Panopto on their own almost instantly.”
Processes that used to take weeks can now be done in hours.
The Impact
Today, teams inside the company have recorded hundreds of short microlearning videos, captured and shared standard operating procedures, and even begun recording internal Zoom meetings to preserve crucial knowledge exchanged in real-time communications.
In short order, the company team has found several opportunities to use video to help improve the flow of information within the company’s global workforce and make existing processes more efficient. True to the spirit of continuous improvement that defines the company, the entire organization continues to look for new ways to transform the way it does business by leveraging the power of video with Panopto.