In an era where digital communication is paramount, the reliability of your video platform is not just a technical concern—it’s a business imperative. Whether you’re delivering critical training, hosting virtual classrooms, or conducting global meetings, uninterrupted access to video content is essential.

The Unpredictability of Downtime

Even the most robust platforms can experience unexpected outages. High-profile incidents, such as major social media platforms going offline, serve as stark reminders that no system is immune. These events underscore the necessity for organizations to choose video platforms that prioritize resilience and rapid recovery.

Panopto’s Commitment to Uninterrupted Service

At Panopto, we’ve engineered our platform with a focus on minimizing downtime and ensuring data integrity. Here’s how we achieve this:

1. Multi-Zone Redundancy

Our infrastructure is designed with cross-availability zone failover capabilities. This means that your video content and associated metadata are continuously replicated across multiple, geographically dispersed data centers. In the event of a data center disruption, traffic is automatically rerouted to a standby system, ensuring seamless access to your videos without interruption.

2. Intelligent Recording Recovery

Local hardware failures, such as a laptop crash during a recording session, shouldn’t result in lost content. Panopto’s Failsafe Recording feature detects interruptions and, upon system recovery, allows users to resume recording from the point of disruption. The platform then seamlessly stitches the segments together, preserving the continuity of your content.

3. Resilient Scheduled Recordings

For institutions that rely on scheduled recordings, Panopto ensures that these sessions proceed as planned, even during server outages. Recording schedules are stored locally, allowing sessions to be captured offline. Once connectivity is restored, the recordings are automatically uploaded and processed, ensuring no loss of valuable content.

Real-World Reliability: A Case Study

Consider the experience of Thomas Jefferson University, which faced a three-day server outage just before midterm exams. Despite the disruption, Panopto’s automated recording software continued to capture all scheduled lectures. Once the servers were back online, the recordings were uploaded without any data loss, exemplifying Panopto’s resilience in real-world scenarios.

Why Reliability Matters More Than Ever

In today’s hybrid work and learning environments, the demand for dependable video platforms has never been higher. Organizations must ensure that their chosen solutions can withstand unexpected challenges and continue to deliver content without fail.

Panopto’s architecture is built with this reliability in mind, offering:

• Scalable Infrastructure: Designed to handle increasing demand without compromising performance.
• Robust Security Measures: Protecting your content with enterprise-grade security protocols.
• Comprehensive Support: Providing expert assistance to address any issues promptly.

Experience Panopto’s Reliability Firsthand

Choosing a video platform is a significant decision. We invite you to experience Panopto’s reliability and advanced features through a personalized demo. Discover how our platform can support your organization’s needs and ensure uninterrupted access to your vital video content.

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