Most companies have someone who can answer the most obscure questions about a particular topic, system, or protocol. That person might be a coworker or, more likely, an internal subject-matter expert (SME). SMEs have deep knowledge and expertise in specific processes, functions or technologies.
Having a SME on the team is invaluable for many aspects of an organization, especially when creating learning content – but not all SMEs are natural teachers, nor do they often have the time to develop and sustain training programs Using video to assist with e-learning and other training projects can help maximize the value of your SME.
Download the step-by-step process of how to use video to encourage SMEs to share knowledge within your organization.