From the COVID-19 pandemic to the Great Resignation, front-line employees in healthcare, manufacturing, banking, and beyond face growing pressure in their roles. This burnout leads to a lack of engagement and productivity that is driving attrition, significantly impacting company culture, innovation, and bottom line.

Leaders in HR, learning and development, and IT must develop a strategy to improve the front-line employee experience in order to motivate and retain their essential workers. How might your organization leverage technology to better train, retain, and engage front-line staff?

Download your complimentary copy of this new Gartner® report, which we believe explores how to:

  • Identify gaps in the front-line employee experience that need improvement
  • Create an experience that builds on the systems and solutions that front-line workers prefer to use
  • Leverage technology to improve equity and inclusion in the front-line worker experience


Download the Report

Market Guide for Enterprise Video Content Management

Gartner, Drive Employee Experience for Front-line Workers Using HR Technology, By Sam Grinter, 15 September 2021
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