From the COVID-19 pandemic to the Great Resignation, frontline employees in healthcare, manufacturing, banking, and beyond face growing pressure in their roles. This burnout leads to a lack of engagement and productivity that is driving attrition, significantly impacting company culture, innovation, and bottom line.

Leaders in HR, learning and development, and IT must develop a strategy to improve the frontline employee experience in order to motivate and retain their essential workers. How might your organization leverage technology to better train, retain, and engage frontline staff?

Download your complimentary copy of this new Gartner® report, which we believe explores how to:

  • Identify gaps in the frontline employee experience that need improvement
  • Create an experience that builds on the systems and solutions that frontline workers prefer to use
  • Leverage technology to improve equity and inclusion in the frontline worker experience

 

Download the Report

Market Guide for Enterprise Video Content Management

Gartner, Drive Employee Experience for Frontline Workers Using HR Technology, By Sam Grinter, 15 September 2021
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