From the COVID-19 pandemic to the Great Resignation, front-line employees in healthcare, manufacturing, banking, and beyond face growing pressure in their roles. This burnout leads to a lack of engagement and productivity that is driving attrition, significantly impacting company culture, innovation, and bottom line.
Leaders in HR, learning and development, and IT must develop a strategy to improve the front-line employee experience in order to motivate and retain their essential workers. How might your organization leverage technology to better train, retain, and engage front-line staff?
Download your complimentary copy of this new Gartner® report, which we believe explores how to: