The Challenge

Qualcomm Wireless Academy (QWA) is a world-class wireless education platform, training tens of thousands of learners over the past 17 years. Developed by the engineers creating Qualcomm Technologies’ own cutting-edge solutions and solving real-world wireless challenges, the depth and breadth of QWA’s curricula are unparalleled in the industry.

With a mission to expand the reach of wireless technology education across the globe, QWA has trusted Panopto to power their global academy for over eight years.

The organization was already deploying new technology to expand online learning when the COVID-19 pandemic forced them to fully adopt eLearning almost overnight.

Utilize video in staff and employee training with Panopto

The Solution

“Traditionally, in-person training had been our core focus, with supplementary eLearning components. COVID-19 accelerated our movement into online learning,” said Vikram Malhotra, Senior Director of Program Management at Qualcomm Technologies, Inc.

“We were lucky to already have a relationship with Panopto that primed us to adapt to the boom in online learning and switch to virtual instructor-led training. With Panopto’s support, we relaunched our eLearning portfolio to encompass over 160 hours and 50 courses of deep 5G training, something we’re very proud of. Panopto has really helped us with this transition. We were able to embrace the eLearning paradigm much quicker.”

“Panopto has been such a key foundation to our technology course development. The reliability and richness of features has been essential. We are privileged and proud to be working with Panopto to bring wireless education to the world.”

Vikram Malhotra, Senior Director of Program Management, Qualcomm Wireless Academy
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The Impact

Not only has Panopto powered QWA’s seamless transition to eLearning, but it’s also helped optimize the organization’s training operations. “Panopto allows us to make our training available to employees and customers worldwide. This saves us time and money by eliminating travel costs and reducing the strain on our instructor resources,” Malhotra said.

Qualcomm Wireless Academy uses Panopto to expand technology training.

The Future of Learning and Development

Committed to the power of online training to democratize education, QWA continues to explore new ways to leverage emerging technology and new learning paradigms to expand the reach of wireless technology education across the world.

“We are very excited about the future of technology training,” Malhotra said. “At Qualcomm Technologies innovation is in our DNA, and we are working with leading technology companies like Panopto to explore new, cutting-edge solutions to improve how we share knowledge. We feel set up to do some exciting things in this space.”

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