Engineers at Qualcomm are expected to be experts on the 3G and 4G wireless standards. With that knowledge, these engineers are charged with supporting wireless operators and mobile device OEMs around the world and ensuring that their networks and devices are optimized to perform at their best.
Every year, the Qualcomm Wireless Academy trains more than 8,000 students on 30 subjects related to 3G and 4G. Many courses take two to three full days or more and revolve around dense technical handbooks. It’s a lot to take in all at once, which is why Qualcomm records many sessions.
“For the highly technical training we’re providing in the Wireless Academy, our engineers want all the details — as much as we can give them,” said Dana Sanderlin, Director of Product Management at Qualcomm. “With Panopto, we can capture every session, organize each recording into playlists, and present both the video of the trainer and the slides side by side. And we can update existing recordings whenever we need, and continually enhance our training library.”
Panopto’s video search capabilities have also proven valuable. “For a technical subject, the ability to search the actual spoken or shown on-screen content in a video like Panopto can is critical,” notes Sanderlin. “When you’re in a training session that might last a day or even a week, the point isn’t to remember — it’s to see how things work and achieve an understanding along the way. Panopto helped us ensure our recordings would be resources our people could go back to, instantly find the information they need, and get back to the solving the task at hand.”
To read more about how Qualcomm is amplifying their global employee and partner training initiatives with Panopto, read our latest case study.