Addressing the Hidden Cost of the Findability Gap
Training content exists. But can your employees actually find it?
Organizations invest heavily in training, yet new research from Training magazine and Panopto reveals a growing disconnect between content creation and content discoverability. Based on insights from 500+ learning and development leaders, this report uncovers the true business impact of the Findability Gap—the space between available training and employees’ ability to locate and apply knowledge at the moment of need.
Inside the report, you’ll discover:
The Searchability Crisis in Modern L&D
While 72% of organizations rely on their LMS as the primary access point for training, 58% say most of their content is unsearchable or inaccessible when employees need it most. The result: content exists, but it is effectively invisible.
The Hidden Business Cost of Poor Findability
Employees spend valuable time searching across systems, intranets, SMEs, and external sources. For a 500-employee organization, even modest recovery of time can add up to $720,000 in annual regained productivity.
Why Engagement and ROI Are at Risk
Aligning learning to business goals is the top priority for 65% of L&D leaders, yet poor findability undermines engagement, measurement, and culture-building efforts. If employees cannot find training, its impact cannot be measured or proven.
What L&D Leaders Want Next
From AI-powered search and transcription to skill-tagging and integrated video knowledge platforms, the research highlights the capabilities learning teams believe are critical to closing the gap.
