Legal hub

The fine print, 
clearly presented

Everything governing how Panopto operates—terms, privacy policies, and compliance documentation—in one place.

Panopto’s Trust Center

Security you can verify

Panopto’s security posture is documented, audited, and independently verified. Visit the Trust Center for certifications, compliance documentation, and detailed information on how we protect your data.

Acceptable use policy

What is and isn’t permitted when using Panopto’s products and services—covering content, user behavior, and platform use across all customer environments.

AI statement

How Panopto builds, deploys, and governs AI capabilities within our platform—including the principles and safeguards that guide our approach to responsible AI development.

Authorized user privacy policy

How Panopto collects, uses, and protects personal data for individuals who access the platform through an organization’s Panopto account.

Data privacy framework notice

Details of Panopto’s participation in the EU–US, UK Extension, and Swiss–US Data Privacy Frameworks, including how we handle data transferred from those regions.

Data processing agreement

Our contractual commitments for how we collect, process, store, and protect customer data in compliance with applicable privacy regulations including GDPR.

Modern slavery statement

Panopto’s position on forced labor, human trafficking, and exploitation across our own operations and throughout our supply chain.

Reseller customer agreement

The terms and conditions that apply to customers who license and access Panopto’s products and services through an authorized reseller partner.

Services addenda

Supplementary terms and conditions that apply to specific Panopto products, features, or service arrangements beyond the core platform agreement.

Support and SLA

Panopto’s commitments to customers on support response times, issue severity classification, escalation procedures, and service availability standards.

Technology services agreement

The master agreement that governs the terms under which Panopto delivers its technology platform and associated services to customers.

Terms of service

The full terms governing access to and use of Panopto’s platform, products, and services for all users and account holders.

Website visitor privacy policy

How we collect, use, and store data from people who visit panopto.com—including cookies, analytics, and contact form submissions.