Addressing the Hidden Cost of the Findability Gap
March 31, 2026 at 12 PM PST / 3 PM EST ▪ Virtual ▪ Free
Organizations invest significant time and budget creating training content, yet much of that knowledge remains difficult for employees to find when they need it most. New 2026 research from 500+ L&D and training leaders reveals a growing Findability Gap: the disconnect between available training content and employees’ ability to quickly discover and apply it to improve productivity.
In this webinar, Training Magazine and Panopto share key findings from this groundbreaking research, unpack the hidden business cost of poor content discoverability, and introduce a practical framework you can use to assess and address the Findability Gap within your organization.
Meet our speakers:
About Amy Clark
Amy Clark brings a people-first approach to enterprise transformation, with a career spanning strategy, operations, and organizational design. She has led large-scale change across financial services, SaaS, and edtech, serving as a key partner to CEOs to drive growth, culture evolution, M&A integration, and performance acceleration. Her passion lies in building resilient, high-performing organizations built for the future.
About Mackenzie Busby
Mackenzie Busby brings a customer-focused perspective to training technology, with experience spanning technical support and solutions engineering. She began her career at Panopto working directly with customers to troubleshoot technical challenges and implement integrations that streamlined their workflows. Today, she leads the Sales Engineering team, collaborating with organizations worldwide to understand their learning challenges and guide them toward innovative solutions.
About Lorri Freifeld
Lorri Freifeld is the Editor/Publisher of Training magazine, owned by Lakewood Media Group. She writes on a number of topics, including talent management, training technology, and leadership development. She spearheads two awards programs: the Training MVP Awards and Emerging Training Leaders Awards. A writer/editor for the last 30-plus years, she has held editing positions at a variety of publications and holds a Master’s degree in journalism from New York University.
