The challenge
Maintaining a competitive advantage in the high-tech telecommunications industry is no easy feat—but for SK Telecom, 2020 brought that challenge into sharp relief. The company was leading South Korea’s transition to the next generation of wireless network technology when widespread disruption forced a rapid shift to remote work. Company leaders saw both a challenge and an opportunity: keep pace with South Korea’s rapidly evolving telecommunications needs while finding new ways to sustain the collaboration and innovation that demanded.
Though the majority of employee training was conducted in-person, SK Telecom also provided video-based training through the T Learning Portal—SK Telecom’s proprietary learning management system (LMS).
The company’s leaders believed that frictionless access to on-demand video training would improve organizational learning by empowering employees to learn at their own pace, at any time, from any location. However, the legacy technology that supported video learning within the T Learning Portal had become obsolete.
The solution
The team compared several leading video solutions and decided that Panopto was the ideal platform and partner. Leaders at SK Telecom believed Panopto was more than just a solution for streaming video; it offered an all-inclusive cloud-based video platform that would bring essential learning technologies (i.e.video and screen recording, video editing, and video search) into their LMS, creating an adaptive online learning experience.
The impact
Today, with nearly 5,000 videos in its library, CCG is using Panopto to share formal video training content, ICT industry trends, and employee-generated video tutorials within the T Learning Portal. Leaders believe that online learning will become even more instrumental in employee development and they are already preparing for the future.
“Our employees are discovering that real-time video conferencing tools aren’t always the best substitute for face-to-face collaboration. We need more flexible video communication and collaboration solutions to stay productive and focused on our work. And thanks to Panopto, we can collaborate and exchange ideas just as effectively through asynchronous video, without disrupting our flow of work,” said Jeong-min Seo.
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